Terms & Conditions

By accepting these Terms and Conditions, you are agreeing that you are solely responsible for maintaining the confidentiality of your account and password, and you agree to accept responsibility for all activities that occur under your account or password.

You represent and warrant that:

  • You are 18 years or older;
  • You are using your actual identity and any information you provide is accurate and complete;
  • You are legally authorized to use the payment methods stored;
  • Your use of our site will not violate any local, state, national, or international laws or regulations;
  • You have read and agreed to these Terms and Conditions

Dealer Registration, Payment Terms & Conditions

Any company interested in becoming an authorized Skywalker dealer must complete a simple online application. Once the application is completed, a Skywalker Customer Service Representative will follow up within 3 working days after the application has been processed. Terms can be requested at the end of the application process or at any time thereafter by completing the form available from our website Terms are based on credit reports, bank & trade-references, and spending levels with Skywalker. Accounts more than 15 days past due may be placed on hold. Skywalker reserves the right to send any account more than 30 days past due to a collection agency. This could result in repayment though litigation and attorney fees. Skywalker reserves the right to unilaterally deactivate any account at any time without notice. Skywalker accepts all major credit cards and allows payment by check with prior approval. We do not ship C.O.D. For any checks returned "Insufficient Funds" or for any other reason other than a bank error, Skywalker charges $25.00 per check. For any returned checks, the amounts will be added back to your account and charged interest at a rate of one and one-half percent (1-1/2 %) per month, which is an annual rate of eighteen percent (18%) until the total amount of the check is paid in full. Should legal action be required to collect upon any check, Skywalker shall charge any and all costs incurred to the presenter of said check or the company on whose behalf the check was presented. The venue of any such legal action necessary to collect upon such debt shall lie in St. Charles County, State of Missouri, unless another venue is designated by Skywalker.

  • Information. You promise that the Payment Method and other information you provide is valid, accurate, and complete. If you provide any information that is untrue or inaccurate Skywalker has reasonable grounds to suspect that such information is untrue or inaccurate, that you have otherwise acted in a fraudulent manner, or that your account is otherwise subject to fraud, Skywalker has the right to terminate your account and refuse any and all current or future access to or use of Skywalker may suspend or terminate the account and the associated terms, and all the information contained within your account may be deleted permanently.
  • Storage/Revocation. You authorize Skywalker to retain and store your Payment Method information until such time you revoke this authorization by removing payment information. Your revocation of this authorization will have no effect on your liability for charges and fees that you have incurred in connection with your use of Skywalker prior to such revocation.
  • Authorization. When you supply Skywalker with a Payment Method, you authorize Skywalker to bill that Payment Method for any and all charges and fees incurred in connection with the purchase. The terms of your Payment Method are determined by an agreement(s) between you and your financial institution. You are responsible for any legal, regulatory, or banking penalties and fees that may be assessed for supplying false information to us for use with

Product Returns

Each product supplied by Skywalker has its own definitive warranty procedure and policy. General warranty information is provided on our website at The warranty specifics can often be found in the product user manual or on the manufacturer's website.

A Return Authorization (RA) number is required and can be requested by contacting Skywalker us at 1-800-844-9555 and ask for Customer Service. The RA number must be visible on the outside of the box and all products must be returned in their original packaging in order to receive credit. Skywalker does not ship "advanced" replacements. Defective items should be returned to us for processing and you may, at your option, order the product again. Returns must be sent to the address below:

Attn: Returns
1760 W. Terra Lane
O'Fallon, MO, 63366

Reminder, all returns must include the pre-assigned Return Authorization number. Skywalker does not reimburse shipping costs on products returned due to customer error. Skywalker will accept returns of new, unopened product within 30 days from the date of your purchase. No merchandise returns after 30 days.

Internet Sales

If you are not an approved e-tailer, you're strictly forbidden to sell our products online. Skywalker reserves the right to terminate all dealer privileges if any dealer is found in violation of these policies.

Price Protection

Skywalker may offer lower prices on various items on a promotional or permanent basis. Unless otherwise noted, we do not offer price protection on past orders if these changes occur.

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact us at:

Price Lists

Possession of a confidential price list does not constitute the right to purchase as a dealer. All prices and information are subject to change without prior notice. The content of both our printed catalog and our online catalog have been carefully checked before distribution and are believed to be reliable, however, no responsibility can be assumed for inaccuracies that may exist. All information is subject to change without prior notice.

Account Termination

Skywalker's terms and conditions are applicable to you when accessing the site and/or completing the registration or shopping process. Skywalker reserves the right to terminate an account without notice at any time, for any reason.

Privacy Policy

Skywalker has a firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information.

Our site uses cookies to keep track of your shopping cart and to make sure you don't see the same ad repeatedly. We use cookies to deliver content specific to your interests and for other purposes. Our site's registration forms require users to give us contact information (like their name and email address), unique identifiers, and financial information (like their account or credit card numbers). We use customers contact information from the registration form to send the user information about our company. The customer's contact information is also used to contact the visitor when necessary. Financial information that is collected is used to check the users' qualifications for registration, to bill the user for products and services, and for other purposes. Unique identifiers are collected to verify the user's identity, for use as account numbers in our record system, and for other purposes. This site contains links to other sites. is not responsible for the privacy practices or the content of such Web sites. Our site uses order forms for customers to request information, products, and services. We collect visitor's contact information (like their email address). Contact information from the order form is used to send orders to our customers. The customer's contact information is used to get in touch with the visitor when necessary.

Skywalker may aggregate information on our entire customer base for analysis purposes, but a user's individual personal information will never be sold or provided to any party except as provided above. If you visit our site, we may automatically collect and store the following information:

  • The name of the domain from which you access the Internet.
  • The type of browser and operating system used to access our site.
  • The date and time you access our site.
  • This information is used by our software programs on our website to create summary statistics that allow us to assess the number of visitors, determine technical design specifications, monitor system performance, and help us make our site more useful to customers. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information.


This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All contact information, unique identifiers, and financial information is considered confidential, and is only accessible for accounting and administrative purposes. Use of any confidential information by any unauthorized person(s) may result in criminal prosecution.


Please note that all approved users of this site have agreed to these policies as outlined by Skywalker AV Supply. The policies, regulations, procedures and fees are subject to change without prior notice. Skywalker AV Supply reserves the right to change its policies at any time.

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