Frequently Asked Questions

1. What are your business hours?
2. What is your mailing address?
3. If I give you my email address, will I get SPAM?
4. What is your pricing policy?
5. What is your minimum order?
6. What is your backorder policy?
7. Is there a charge for your printed catalog?
8. What are your payment methods?
9. Do you accept Debit Cards?

Answers...

1. What are your business hours?

   Business hours at the O'Fallon MO, New Berlin WI, and Las Vegas NV stores are: Monday thru Friday, 8:00 am to 5:00 pm CST.

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2. What is your mailing address?

   Company Headquarters: 9390 Veterans Memorial Pkwy O'Fallon MO 63366 New Berlin Branch: 2445 South 179th Street New Berlin, WI 53146 Las Vegas Branch: 4168 North Pecos Road, Suite 103 Las Vegas, NV 89115

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3. If I give you my email address, will I get SPAM?

   Absolutely NOT! We will use your email address only to ask a question regarding an order we are processing for you, or confirm details of your shipment. We also may use your email address to keep you informed about the status of your account, and also to offer you unadvertised specials from time to time. We pledge to keep all your personal information private, and will never sell your email address or offer it in any way to any outside company or agency.

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4. What is your pricing policy?

   The prices listed on this website are FOB O'Fallon, Missouri, payable in U.S. dollars. Although the contents of this website, and of our printed catalog, are carefully checked and are believed to be accurate, we cannot be held liable for any inaccuracies that may exist.

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5. What is your minimum order?

   There is no minimum order.

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6. What is your backorder policy?

   If you choose an item that is currently out of stock, or order a quantity of an item that exceeds the amount on hand, you will have the option to proceed and the item will be put on backorder, or you can go back and adjust the quantity or remove the item from your order.

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7. Is there a charge for your printed catalog?

   There is no charge for sending a printed catalog to any US zip code.

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8. What are your payment methods?

   Our terms are Cash, MasterCard, Visa, Discover/Novus, American Express, Cashiers Check or Bank Wire. Company Check and/or Net Terms upon approval. Prices do not include freight charges or insurance. Credit Cards are authorized when the order is submitted, and charged to the credit card account when the order is filled. Over-payments and refunds are applied to the same credit card account.

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9. Do you accept Debit Cards?

   Yes

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